What is the minimum length of contract?
The minimum contract length is 12 months. This can be cancelled, with 30 days notice, after the initial 12 month period.
If I upgrade my package, do I have to wait until the end of my contract?
No, you can upgrade your Screach subscription at any time. Please call our customer care team to find out more.
What happens if I want to terminate my contract early?
If you terminate early, that is to say before the expiration of the minimum term of 12 months, then an amount equal to the number of months remaining on the minimum term multiplied by the monthly subscription fee at the time of termination will become payable.
What happens if I get a survey but don’t proceed due to costs - am I liable for the survey costs?
Yes, you will be liable for the site visit costs, which are currently £102.50.
How do I pay for any extra costs or the cancellation fee?
All fees can be settled by credit or debit card by calling the Screach team.
I’m moving to another pub - can I take my Screach box with me?
Yes you can take your Screach box with you. Installations charges will apply. Contact us for more information.
What is your home move process?
We have a home move process, so the terms and conditions of your Screach contract are transferred to my new address.
Can a new landlord take over my contract?
If a new landlord takes over your pubs and wants to take over your contract, it can can be assigned to the new landlord.