Some questions you might ask

What do I need to do get my TV channel up and running?

Once your Screach equipment has been installed, your channel will automatically start playing. All you need to do is visit my.screach.com, activate your account and get some of you own adverts showing on your screens. We’ve a selection of videos you can watch to help you get started above.

How do I make the most out of my Screach channel?

To make the most out of your Screach channel, visit my.screach.com and quickly and easily make some adverts to promote your up-an-coming events and all your offers. We’ve a selection of videos you can watch to help you get started, create adverts and get them on your TV screens.

What type of events can I show on my Screach channel?

It’s completely up to you! If you are showing any live sports, get them promoted on your screens. If you have any quiz night, pool competitions, bands playing… whatever you’ve got coming up in your pub, get adverts made and get them playing on your TV screens.

What types of promotions can I add to my Screach channel?

You can add whatever promotions you are running in your pub. From 2-4-1 drink and food offers, curry nights, to discounts - the choice is yours.

What information is shown on my Screach TV channel?

Your Screach channel is made up with a carefully selected mixture of BT sport news and fixtures, news and weather, and national and local adverts. All this information is regularly updated for you by Screach - you don’t need to lift a finger. You can also add your own adverts to your TV channel - watch our selection of videos to find out how.

What BT Sport information is played on my TV screens?

The BT Sport content including details of upcoming fixtures will be updated automatically for you by the Screach TV. You don’t need to do anything.

How do I add an advert to my TV channel?

Watch our selection of videos which will show you how to quickly and easily to create adverts and get them running on your screens.

What do I use to create my adverts?

Screach gives you a selection of professionally designed adverts templates. You can access these in ‘The Marketplace’ once you have logged on to my.screach.com. Watch our ‘Get Started’ videos for help to log on, create and publish your own adverts.

How do I change my adverts?

Changing adverts on your Screach channel is simple. Once you have logged in my.screach.com, you can create a new advert in the Marketplace, or edit an advert you have already created. Find out how by watching the videos in the Get Started area of our website.

How many different advert designs can I access?

Customers on Screach Lite have access to 50+ advert templates. You can access over 200+ if you upgrade your package, find out more here.

I’ve added a new advert but it is not appearing on my screens - what should I do?

Log on to my.screach.com and find the advert. If it appears in ‘My Promotions’, press the ‘Publish’ button - your advert should appear on your screens in 15 minutes. If it’s located in ‘My Media’, you need to drag and drop the advert into ‘My Promotions’ and select the ‘Publish’ button.

You will need to make sure you are connected to the Internet in order for your advert to go live. It will only take about 15 minutes before it appears on your TV screens.

I’ve deleted an advert but it’s still appearing on my screens - how do I delete it?

Log on to my.screach.com and find the advert you want to delete in ‘My Promotions’. Click on the cross to the right of the advert and press the ‘Publish’ button to save the changes - it typically take 15 minutes for the changes to appear on your channel. If it is still appearing check your Internet connection is working, if it it, please contact our customer service team.

Can Screach make my adverts for me?

Yes, Screach can create adverts for you, based on the template designs you have access to, for a small charge of £10 + VAT per advert. Or, we can design a brand new template, based on your requirements for £120. Contact our customer support team to find out more.

Can I add an image, or one of my own adverts, to my TV screens?

Yes, Screach allows you to upload your own images to display on the TV screens - depending on what package you’ve subscribed to. If you’re a Screach Lite user, you can get this facility for only 82p a day - call our customer care team on 0345 11 33 888 to subscribe.

Can I add videos to my TV screens?

Yes, Screach allows you to upload your own videos to your TV screens - depending on what package you’ve subscribed to. If you’re a Screach Lite user, you can get this facility for only 82p a day - call our customer care team on 0345 11 33 888 to subscribe.

How do I delete an event which has passed?

You can delete an event by selecting the cross next to it in ‘My Promotions’ - remember to select ‘Publish’ so it will be removed. Alternatively, when you create an advert you select an expiry date so that it automatically deletes without you having to manually delete it.

How do I add my logo to my adverts?

You can add your logo whenever you create an advert for an event or promotion.

1. Type in your advert details.
2. Press the choose file button, at the bottom of the form, and find where the logo is saved on your computer.
3. Once you have selected your logo, press the blue upload button.
4. When your logo has been uploaded a message will appear in the top right hand corner of your screen.
5. Save and publish your advert.

If you need a hand creating and publishing, watch our help and support videos.

Can I show my Facebook updates on my TV screens?

Yes, Screach allows you to show all your Facebook updates on your TV screens if you have subscribed to Screach Essential or Screach Complete. Find out about these packages, here or call our customer support team.

Can I show my Twitter feeds on my TV screens?

Yes, Screach allows you to show all your tweets from your Twitter account on your TV screens if you have subscribed to Screach Essential or Screach Complete. To find out more about these packages, click here or call our customer support team.

Can I link my Instagram account to my TV screens?

Yes, Screach allows you to show all your Instagram pictures on your TV screens if you have subscribed to Screach Essential or Screach Complete. To find out about these packages, click here or call our customer support team.

How many adverts can I show on my TV screens?

With Screach Lite you have the facility to add 24 adverts to your TV screen, at any one time. Customers who subscribe to Screach Essential or Screach Complete have an unlimited number of adverts. To find out more about these packages, click here or call our customer support team.

How often will my own adverts play on my Screach channel?

We will play, approximately, 24 of your adverts every hour on your TV screens.

Can I play different adverts in different areas of my pub?

Yes, Screach enables you to show different adverts at different times on the day, depending on which package you have subscribed to:

• Screach Lite - not available with this package.
• Screach Plus - show different content at, three fixed times, across the day.
• Screach Essential - show different content whenever you want.
• Screach Complete - show different content whenever you want.

To find out more, please call our customer care team.

Can I show different adverts at different times of the day?

Yes, Screach enables you to show different adverts at different times on the day, depending on which package you have subscribed to:

• Screach Lite - not available with this package.
• Screach Plus - show different content at, three fixed times, across the day.
• Screach Essential - show different content whenever you want.
• Screach Complete - show different content whenever you want.

To find out more, please call our customer care team.

What adverts, from other companies, will appear on my TV channel?

There are a variety of carefully selected national and local adverts which will appear on your screens. The national adverts are from the same brands you see on other TV channels. We will ensure these adverts are in no way damaging to your business. We will ensure these adverts are in no way damaging to your business.

What are national adverts?

The national adverts are from the same brands you see on other TV channels. We will ensure these adverts are in no way damaging to your business.

What are local adverts?

The local adverts are from local business. We will avoid advertising and competitive businesses or other unsuitable businesses on your screens.

Can I choose which external adverts play on my TV screens?

Screach has carefully selected the national and local adverts which will appear on your screens. We will ensure these adverts are in no way damaging to your business. If you have any concerns about any of the adverts, please contact our customer support team.

Can a local business advertise on my TV screens?

Yes, you can advertise the services of a business on your screens, but you need to be subscribed to Screach Essential or Screach Complete. Find out the benefits of these packages, click here or call our customer support team.

My venue doesn't show football - can I just show the other sports?

Yes, customers on the Screach Plus, or above, packages can choose what sports they’d like to show on their screens.